Support

How do I create a journal entry?

Write the way you feel like writing today. Tap + on the Journal tab and choose Journal entry, then pick Something Good, Something Neutral or Something Bad — or tap Help me log to find the exact feeling. Add photos, videos, voice notes or documents if you like: with a photo, the place it was taken appears straight away.

How do I log my mood?

How are you today? A few seconds is enough to stop and check in. Tap + and choose Log mood, or tap a face on the Daily Mood widget, then tap Save now. If you like, name your feelings and add a note, a photo, a voice note or a place.

What is the Feelings Wheel?

Some days, “fine” or “bad” isn’t the whole story. The Feelings Wheel takes you from a simple feeling, such as happy, sad or afraid, to the word that really fits: proud, powerless, anxious, hopeful or overwhelmed. Open it with Help me log when you start an entry, or on a mood check-in. You can try it here too: the feelings wheel, explained.

How does voice input work?

Not in the mood to type? Tap the microphone next to a text field and just talk: your words appear as you speak. Touch and hold the microphone to keep it listening hands-free, and edit the text before you save.

What are daily nudges, and how do I change them?

Looking after yourself starts small. Daily nudges are kind little reminders through the day: a glass of water, a stretch, a minute outside, a kind word. Answer with Done, Later or Not today. To choose how many you get, when and which kinds, open Settings > Notifications > Daily nudges; you can also mute today or pause them for a while. More in our guide to self-care reminders.

How do reminders work?

Open Settings > Notifications to turn each reminder on or off: your daily reflection, the weekly reminder, your streak, your insights and your goals. A goal reminder comes at the time you set on its task, and you can snooze it or mark it Too hard today right from the notification. On Android, if reminders stop arriving, open Settings > Notifications > If reminders aren’t firing and follow the steps for your device.

How do goals and habits work?

You don’t have to change everything in a day. On the Goals tab, start from Goal ideas or create your own goal with a small first task, then tick it off in one tap. This week and Your week at a glance show how far you’ve come, and Take a break from goals lets you rest without anything counting as missed. When you reach a goal, BrightLog celebrates with you, and Share this turns the moment into a picture. More in how to build habits that stick.

What is the Experts tab?

When you’d like to talk to someone, the Experts tab lists psychologists, psychotherapists, counsellors and mental-health centres near you, nearest first. Tap a card to find out more. No account needed: just set your country, and your postcode if you like, under Settings > Language & Location.

Do I need an account to use BrightLog?

No. Open BrightLog and start writing: your journal, moods, gratitude, goals, meditation, export and widgets all work without one. Sign in with Google on Android, or with Apple on iPhone and iPad, only if you want a backup to your own Google Drive or iCloud, or insights and therapy preparation.

How do cloud backups work?

Keep your diary safe, in your own cloud. Sign in, open Settings > Backup & Restore and tap Back Up Now: your backup goes to your own Google Drive on Android, or your own iCloud on iPhone and iPad, so it stays yours. Once you’re signed in, BrightLog also backs up for you every month.

How do I restore my data on a new device?

New device? Your diary comes with you. Install BrightLog — on an iPhone or iPad for an iCloud backup, on an Android device for a Google Drive backup — sign in with the same account, open Settings > Backup & Restore and choose a backup. Your entries, moods, photos, gratitude, goals, streak and badges come back.

What are AI Insights?

See how your month really went. Each month and each year, BrightLog can write you a short Story: your patterns, your strengths, one small habit to try and a next step that builds on your goals — and, with no goals yet, a small one to start with. Next to it you’ll find Heatmap, Trend, Wheel, Mood and a Goals summary. The Story needs you to sign in, and you can save it as a PDF.

How do I prepare a therapy session?

Sometimes it’s hard to remember everything you wanted to say in a session. Open the Prepare & Export tab, tap Prepare Your Therapy Session and choose the dates: BrightLog puts together a summary in seven parts, from your mood and what kept coming up to Goals & habits. No goals in that time? The last part becomes A goal that could help, with Create this goal. You can also start from your weekly goals summary with Use this in your therapy preparation. Share it as a PDF or copy it as text. See how to prepare for a therapy session.

Where do I find help inside the app?

Not sure where to start? Tap ? at the top of any tab to open the guide How to journal: short chapters on writing an entry, moods, meditation, goals, insights, therapy preparation and signing in. The chapter Goals, one small step at a time shows how to start small, check in, take a break and celebrate a finished goal.

How do I enable App Lock?

Keep your diary just for you. Open Settings > Security and turn on Require authentication: BrightLog then opens only with Face ID, Touch ID, your fingerprint or your device’s screen lock. With Lock after you choose how soon it locks when you leave the app.

Is my data private?

Yes. Your diary is yours. Your information never leaves your device, and we never see what you write. A backup, only if you choose one, goes to your own iCloud or Google Drive, so it stays yours. The full details are in our Privacy Policy.

Can I export my journal?

Yes, whenever you like, no sign-in needed. On the Prepare & Export tab, save your entries as a PDF or a CSV, or send them by email. Insights, therapy preparations, goals and Your week at a glance can each be saved as a PDF from their own screen.

How do I add the home-screen widgets?

Keep your day in sight. On iPhone and iPad, touch and hold an empty spot on the Home Screen, tap Edit > Add Widget and choose BrightLog. On Android, touch and hold the home screen and choose Widgets. Pick Daily Streak, Daily Mood or Daily Tasks. See the widgets guide.

How do I delete my data?

It’s your data, so it’s your choice. To delete one entry, touch and hold it in the Journal. To delete everything — your entries and your backups — sign in, tap Delete All BrightLog Data at the top of Settings and confirm. You’re signed out and the app starts fresh. Every step is on the delete my data page.

The app isn’t working correctly. What should I do?

Try these steps:

• Update BrightLog to the latest version from the App Store or Google Play
• Close the app and open it again
• If signing in doesn’t work, sign out and sign in again
• On Android, if reminders stop arriving, open Settings > Notifications > If reminders aren’t firing
• Still stuck? Write to us at mlicst.apps@gmail.com and tell us what happened